Effective 26 June 2026
User Data Deletion
This page explains how to request deletion of personal data connected to your MakeMyAdvert account, including data received through Meta, WhatsApp, or social login features.
This is a data deletion instructions URL for app-review and user-support purposes. It is not an automated deletion callback.
How To Request Deletion
- Open the MakeMyAdvert Help Center or support contact form on makemyadvert.com.
- Send a message with the subject Data deletion request.
- Include the email address, username, WhatsApp phone number, or social login identity connected to the account you want deleted.
- We may ask you to verify ownership before deleting account data.
What We Delete
- Account profile data where deletion is legally and technically possible.
- Uploaded campaign files, project assets, generated advert plans, and generated media associated with your account.
- WhatsApp session records and message metadata associated with your account or phone number.
- Social login identifiers stored for authentication, where applicable.
What May Be Retained
Some information may be retained where required for legal, security, billing, fraud prevention, accounting, dispute resolution, or operational backup purposes. Where we retain data, we limit it to what is reasonably necessary for those purposes.
Timing
We aim to process verified deletion requests within a reasonable period. Complex requests, legal holds, backup deletion cycles, or account ownership checks may take longer.
More Information
For more detail about how MakeMyAdvert handles personal data, please read our Privacy Policy.