Terms and Conditions

1. The Service

MakeMyAdvert provides tools that help users create video advert concepts, prompts, storyboards, revisions, generated media, and rendered outputs using AI systems and third-party generation providers. Features may change, be suspended, or be withdrawn as the service evolves. Because these outputs are generated by artificial intelligence, you acknowledge that results may not always be perfect, accurate, or complete. Advert generations may require manual editing, adjustments, or regeneration at your discretion, and MakeMyAdvert is not responsible for imperfect or unexpected AI outputs.

2. Accounts

• You must provide accurate account information and keep login credentials secure.
• You are responsible for activity that happens through your account.
• You must be at least 18 years old, or the age of majority in your location, to use MakeMyAdvert.
• We may suspend or close accounts that breach these terms, create risk, or misuse the service.

3. Your Content

You retain whatever rights you already have in prompts, briefs, files, images, video, audio, documents, brand materials, and other content you submit. You grant MakeMyAdvert the rights needed to host, process, analyse, transform, transmit, generate, display, and store that content so we can provide the service. You are solely and fully responsible for all content you upload, submit, or produce through our generation pipelines, and you assume all liabilities arising from the use or distribution of such generated media.

4. Content Responsibilities

• You must have the rights, permissions, and legal basis to upload and use all submitted content. It is your sole responsibility to ensure you have obtained all necessary permissions, licenses, consents, and rights to use and submit any content (including images, logos, video, audio, or text) to our service.
• You must not submit content that infringes intellectual property, privacy, publicity, confidentiality, or contractual rights.
• You must not submit unlawful, harmful, abusive, exploitative, deceptive, or malware-related content.
• You are responsible for reviewing generated outputs before publishing, distributing, or relying on them.

5. AI Outputs

AI-generated outputs may be inaccurate, incomplete, unexpected, similar to outputs generated for others, or unsuitable for a particular use. MakeMyAdvert does not guarantee that outputs are unique, legally compliant, commercially effective, or free from third-party rights issues. You are responsible for checking outputs before use. MakeMyAdvert bears no responsibility or liability for any content created, published, or distributed by users of our service, regardless of whether it was generated or modified by our AI tools.

6. Credits, Charges, And Approval

• Credits are used to request paid generation or rendering work.
• Where the workflow offers a review step, a credit should only be charged when you approve submission for generation or rendering.
• Credit prices, bundles, subscriptions, and included usage may change over time.
• Failed generations may be retried or refunded at our discretion, depending on the cause and system records.
• Unused credits may expire or be limited where required by the offer, subscription, or applicable law.

7. Payments And Subscriptions

Payments are handled by third-party payment processors. You agree to provide accurate billing details and authorise applicable charges, including recurring subscription charges where selected. Taxes, currency conversion, payment failures, chargebacks, and processor rules may affect billing and access.

8. Messaging And Chat Workflows (WhatsApp / WeChat / Weixin)

If you use WhatsApp or other messaging platforms (such as WeChat or Weixin) with MakeMyAdvert, you consent to receiving service messages, advert review summaries, approval requests, revision replies, and render status updates through these channels. You are fully responsible for ensuring that any media or instructions sent through chat channels are lawful, authorized, and suitable for AI processing.

9. Acceptable Use

• Do not attempt to bypass credits, rate limits, security controls, or access controls.
• Do not reverse engineer, overload, scrape, resell, or misuse the service.
• Do not use MakeMyAdvert to create misleading, illegal, discriminatory, unsafe, or rights-infringing advertising.
• Do not upload real people, faces, likenesses, or personal data unless you have all required permissions and the generation provider allows that use.

10. Third-Party Services

MakeMyAdvert relies on third-party services, including AI model providers, video-generation providers, hosting infrastructure, payment processors, authentication providers, and communications platforms. Their own terms and policies may apply, and their availability or decisions may affect the service.

11. Availability

We aim to provide a reliable service, but MakeMyAdvert may be interrupted by maintenance, provider failures, rate limits, moderation decisions, network issues, or operational incidents. We do not guarantee uninterrupted availability or that every generation request will succeed. MakeMyAdvert disclaims all liability for any operational downtime, system failures, network errors, or generation failures.

12. Intellectual Property

MakeMyAdvert, its interface, code, workflows, designs, branding, documentation, and underlying systems are owned by us or our licensors. You may not copy, reproduce, or exploit them except as allowed by these terms or with written permission.

13. Disclaimers

The service is provided "as is" and "as available". To the maximum extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and error-free operation.

14. Liability

To the maximum extent allowed by law, MakeMyAdvert will not be liable for indirect, consequential, special, exemplary, or punitive losses, loss of profit, loss of business, loss of goodwill, loss of data, or losses caused by your content, third-party services, AI outputs, or misuse of the service. Our total liability for any claims arising out of or relating to these terms or the service is strictly limited to the amount you paid us in the past twelve months.

15. Termination

You may stop using the service at any time. We may suspend, restrict, or terminate access if you breach these terms, create risk for MakeMyAdvert or others, fail to pay, or misuse the service. Some provisions will continue after termination where needed to give effect to these terms.

16. Changes

We may update these terms from time to time. Updated terms will be posted on this page with a new effective date. Continued use of the service after changes means you accept the updated terms.

17. Contact

For questions about these terms, use the support options on makemyadvert.com or contact us through the Help Center.